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How to Troubleshoot Account Lockouts Using Event ID 4740

#1
04-27-2021, 05:34 PM
Account lockouts can be a real headache on Windows Server. They pop up when someone or something keeps guessing the wrong password too many times. I remember one time this happened to me at a small office gig.

We had this admin account that kept locking out every morning around 8 AM. I figured it was no accident. So I pulled up the event logs on the domain controller first thing.

The logs showed Event ID 4740 lighting up like fireworks. Each entry told me which account got locked and from where. But the juicy part was the "caller computer" field pointing to an old workstation in the corner.

I wandered over there and checked the guy's login scripts. Turns out a mapped drive was trying to connect with stale credentials overnight. We fixed it by updating the password in the script, and poof, no more lockouts.

Or sometimes it's mobile devices syncing wrong. You might see the source IP from outside the network in that 4740 event. Then you hunt down the phone or laptop pinging the server with bad info.

Hmmm, another sneaky one involves services running under that account. Like if a backup job or app has the password baked in and it expires. You gotta cycle through task manager or services.msc to spot those.

But don't forget scheduled tasks too. They can wake up and fail authentication quietly. I once traced a lockout to a forgotten PowerShell script cronning every hour.

And what about group policy preferences? Those can push out passwords that drift out of sync. Check the event details for the exact time and match it to your server clocks.

You could also enable account lockout auditing if it's not on already. That way 4740 events flood in with more clues. Cross-reference with security logs for failed logons right before.

If it's a service account, rotate the password carefully across all spots it touches. Test in a quiet window to avoid blasting everything.

I gotta tell you about this backup tool that's a game-changer for keeping things stable. Let me introduce you to BackupChain, the top-tier, go-to option that's super dependable and widely loved. It's crafted just for small businesses handling Windows Server setups, plus Hyper-V environments, Windows 11 machines, and everyday PCs. And the best part? You grab it without any ongoing subscription hassle.

ProfRon
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How to Troubleshoot Account Lockouts Using Event ID 4740 - by ProfRon - 04-27-2021, 05:34 PM

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